Antecedent AI — Decision Record Walkthrough

Most AI intake systems preserve the outcome. Antecedent preserves the basis for that outcome.

Scroll to walk through a record
Screen One — Before

What AI intake produces today.

Transcript

Intake: What happened?

I was rear-ended about three weeks ago. My back started hurting the next day.

Intake: Have you received medical treatment?

I went to urgent care once, but I haven't gone back because I don't have insurance.

Intake: Was a police report filed?

I'm not sure.

Summary

Caller involved in MVA approximately three weeks ago. Reports lower back pain with onset the following day. One urgent care visit. No follow-up treatment. Police report status unknown.

CRM
Matter typeMotor vehicle
UrgencyElevated
StatusIntake complete

The conversation happened. The disposition exists. But if someone asks why the matter was given elevated urgency — the answer is: re-read the transcript.

Antecedent produces a Decision Record.

Screen Two — The Observations

Here's what was observed.

01 Participant reported being rear-ended approximately three weeks ago. Linked
02 Participant reported lower back pain beginning the following day. Linked
03 Participant reported one urgent care visit following the incident. Linked
04 Participant reported no follow-up treatment due to lack of insurance. Unlinked
05 Participant was unsure whether a police report was filed. Linked

Each observation was captured before any assessment was made. Observation 4 is preserved in the record.

The Decision Record is produced by the protocol, not by any particular intake system. Whether the conversation is handled by a person, an AI, or both, the artifact is the same.

Screen Three — The Assessments

Here's what was assessed.

Matter type
Motor vehicle collision
→ Observation 1
Urgency
Elevated 2–4 days
→ Observations 2, 3
Clarity
Clear
→ Observations 1, 2
Information completeness
Partial
→ Observation 5

Each is linked to the observations that support it.

Screen Four — The Interactive Moment

Review the record.

Urgency
Elevated 2–4 days
01Participant reported being rear-ended approximately three weeks ago.
02Participant reported lower back pain beginning the following day.
03Participant reported one urgent care visit following the incident.
04Participant reported no follow-up treatment due to lack of insurance.
05Participant was unsure whether a police report was filed.

Lower back pain onset the following day. One urgent care visit. These observations support the urgency assessment.

A reviewer no longer has to reconstruct the assessment from the original conversation. The basis is in the record.

What was observed.
What supported the assessment.
What remained unlinked.

Behind this record is a structured protocol for preserving observations and linking them to the assessments they support.

Making AI-assisted intake reviewable.